Duet Customer Support – Outsourcing services
Welcome to the Duet Internet Projects corporate website.
Our company specializes in customer support outsourcing services for various projects and tasks. We provide a wide range of high-quality services at a low price.
What Makes Us Stand Out?
What is technical support?
There is a big difference between technical support and customer support only – their major difference lies in the level of the staff’s technical literacy. One expects an average support team to deal with simple common tasks and cater to customers by applying standard methods and template responses. The technical support team of Duet Internet Projects goes a lot further with its special ways of providing customer services. We thus become capable of solving much more complicated and substantial problems encountered by certain customers while using the services of various Internet projects.
We have achieved a high level of technical literacy by adopting the correct approach to staff recruitment as well as by a thorough step-by-step training of newcomers. Although it is not easy to choose among candidates who have the same PC skills and command of English, any newly employed team member learns as quickly and diligently as any other throughout the entire training course. We have built a rigid hierarchical structure within the company and also distinguish projects by their complexity level.
Key advantages of our company:
We indeed do care about our customers’ continous business growth with the assistance of our professional technical support team. We are always ready to listen to our customers’ ideas and help them implement their ideas efficiently.
For a deeper understanding of our corporate services and for more information regarding our customer approach, please, browse the sections of our website.
at an unbeatable cost!