A new service has appeared on the list of our company’s services, suitable for marketing launches. Many products on the Internet have the largest number of sales within the first days if a marketing launch is being done. Respectively, the product’s customers start submitting multiple inquiries to the customer support, which can overload it and paralyze its work. To prevent it, we have introduced a new service, which will help our customer to deal with a large load of tickets by adding temporary customer support employees.
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